Privacy Policy

Information We Collect

We may collect your name, phone number, address, and service details when you contact us.

How We Use Information

We use your information to provide services, schedule appointments, and communicate with you regarding your request.

Advertising and Measurement Technologies

We advertise online and use measurement tools provided by Meta (Facebook), Google and Microsoft to understand how our advertising performs. These tools may set cookies or similar identifiers in your browser and may record information such as the pages you view on our website, actions you take on it (for example, submitting a booking request or starting a telephone call), and general information about your browser and device.

Conversion Measurement

When you submit a booking request from one of our advertising landing pages, we may share information about that request with the advertising provider so the enquiry can be matched to the advertisement you saw. This measurement may take place from your browser and may also be carried out from our own servers, including through Meta's Conversions API. We also measure telephone enquiries that begin on one of these landing pages: when you tap a call button there, we record that a call was started, so that a qualifying telephone enquiry can be matched to the advertisement you saw in the same way.

Where an email address is used for conversion measurement, it is normalized and converted into a hashed form before transmission rather than sent in readable text. Technical information such as an IP address, browser user-agent, the page address, and an identifier used to avoid counting the same enquiry more than once may also be transmitted. For enquiries that begin as a telephone call, the advertising cookie and click identifiers your browser already holds for the relevant advertising provider may be recorded alongside that enquiry and transmitted to that provider for conversion measurement. Mobile phone numbers, SMS opt-in information, and messaging consent are not shared with advertising providers for advertising or promotional measurement, and neither your telephone number nor any identifier derived from your telephone number is transmitted to an advertising provider for this measurement. We use this information to attribute enquiries to our advertising, to measure how our campaigns perform, and to improve them. Information transmitted to these providers is handled in accordance with each provider's own terms and privacy practices.

Your Advertising Choices

You can limit these technologies through your browser's cookie settings, the advertising controls available on your device, or the ad preference settings offered by the relevant advertising provider.

SMS Communications

Air Green Solution LLC sends service-related SMS messages only after the customer expressly agrees to receive them. Messages may include service estimates, invoices, payment receipts, appointment confirmations and reminders, technician arrival updates, job-status updates, and customer-support communications.

Message frequency varies, typically approximately 1–5 messages per service request or appointment. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Consent to receive SMS messages is not a condition of purchasing goods or services.

Mobile Information and SMS Consent

Air Green Solution LLC does not share, sell, rent, or otherwise disclose mobile phone numbers, SMS opt-in information, or messaging consent to third parties or affiliates for marketing or promotional purposes.

All other categories exclude text-messaging originator opt-in data and consent. This information will not be shared with any third parties.

Data Security

We take reasonable measures to protect your information.

Opt-Out

Customers may opt out at any time by replying STOP. Customers may reply HELP for assistance.